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AI tools · ChatDaddy

A 120-tool MCP platform for real customer operations

Connected AI clients to messaging, CRM, automation, and commerce with typed tool schemas, team-scoped access, and approval-gated writes.

production MCP tools120

01 · Context

What needed to change

ChatDaddy teams needed AI-assisted access to operational capabilities spread across messaging, CRM, automation, and commerce services.

02 · Challenge

The hard part

Expose useful actions to AI clients without allowing a request to cross team boundaries or silently perform sensitive writes.

03 · Approach

How I approached it

  1. Defined typed tool contracts for operational actions and connected them to existing backend services.
  2. Scoped access to the connected team and gated writes on explicit approval.
  3. Refined tool behavior through human-led evaluations of real requests and failure cases.

04 · Outcome

What shipped

Published a 120-tool MCP platform used as an operational interface for ChatDaddy capabilities.